Strengthening life long relationships

Designing an ambitious, achievable and on-brand vision for onboarding High Net Worth clients to Evelyn Partners.

This experience definition and service blueprint is X Y Z


Process


Insight

Onboarding is a two way street. For high-net worth

Paper vs. digital

ATTIDUES ARE DIFFERENT PROPESITY TO


Idea

A product at the heart of the experience. A shared space between clients and advisers to collaborate on the tasks needed. .


Impact

Delivered a North Star service blueprint to unite multiple business units around a common vision for onboarding clients. This sets the direction for all

  • As Is

  • User story backlog